Scituate Community Choice Electricity does not replace Eversource or National Grid as our electric utility. The utility continues to deliver electricity, repair outages, and manage all billing. The Program offers alternatives for the Supply portion of your bill. See the Understanding Your Bill section on Eversource or National Grid’s website to see the difference between Supply and Delivery sections.
The Program is open to electricity customers in Scituate, whether they be a resident, business, renter, or owner.
Prior to program launch, Scituate conducted extensive education and outreach to notify our community.
The Program is structured with voluntary participation and automatic enrollment.
- Voluntary participation: Customers can leave the Program at any time, either before the program starts or during, without penalty.
- Automatic enrollment for most: In Scituate, most residential and some business customers are receiving their electricity supply from Eversource or National Grid Basic Service. For these customers, entry into the Program is simple and easy. They are given a 30-day period to consider their participation in the Program. At the end of the 30-day period, customers who choose to participate (i.e., do not opt out) will be automatically enrolled in the Program. Customers will be enrolled in the Scituate Standard product, unless they have chosen one of the optional products.
Customers eligible for automatic enrollment will periodically receive a Customer Notification Letter in the mail. It will provide program details and ways in which to opt out via prepaid mailer, phone and online form. - Opt-in required for some: Scituate residents and businesses who have already chosen an electricity supplier other than Eversource or National Grid are not automatically enrolled in the Program, though they can voluntarily opt in to the Program at any time. The Department of Public Utilities (DPU) advises all customers of third-party suppliers to check their contract terms as their supplier may charge them a fee or penalty to leave before their third-party supply contract expires.
Solar electricity consumers will not be impacted and will continue to receive all net metering credits while participating in the Program.
Budget Billing and Low Income Delivery Rate customers will continue to receive those benefits while participating in the Program.
Questions & Support
Have questions or need help? Please visit the Contact Us page, which contains a form to submit comments or questions.